Our Contract


This website is operated by Zsuzsanna Szilagyi – a registered company no. SK 46 448 772.

Our postal address is: 81105 Bratislava, Kycerskeho 2. Slovakia.

The Terms are a legally binding contract between you and www.madebyme.store (later as “MBM”). By using or accessing or visiting www.madebyme.store, you agree to accept these Terms and Conditions. If you object to anything in these Terms and Conditions or our Privacy Policy, you may not use our Website. So please read it carefully.

MadeByMe’s Terms&Conditions  require all account owners to be at least 18 years of age.


Your Content

Content you post on our website is your content. You are responsible for it. You can post it, cancel it, change it. Though we do not claim any ownership to your content, you give us the permission to use it to help MBM function and grow.

By providing us with your details to make a purchase you understand and agree that:

  • You will provide us with accurate personal information about yourself and will keep this information current.
  • You are responsible for your account: you will not create an account for anyone other than yourself without permission and you will not share your account details with anyone else or do anything else to jeopardize the security of your account.

 Reporting Unauthorized Content. 

MBM has great respect for intellectual property rights, and is committed to follow appropriate legal procedures to remove infringing content from the site. If Your Content infringes another person’s intellectual property, we will remove it if we receive proper notice. We’ll inform you if that happens.


Inappropriate, False, or Misleading Content. 

This should be common sense, but there are certain types of content we don’t want posted on MBM’s Services (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, or otherwise offensive or in violation of our Terms&Conditions.

Warranties and Limitation of Liability (or the Things You Can’t Sue Us For)

Items You Purchase. You understand that MBM does not manufacture, store, or inspect any of the items sold through our site. We provide the venue; the items in our marketplaces are produced, listed, and sold directly by independent sellers, so MBM cannot and does not make any warranties about their quality, safety, or even their legality. Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release MBM from any claims related to items sold through our site, including for defective items, misrepresentations by sellers, or items that caused physical injury (like product liability claims).

MBM is not the Seller’s representative, Seller presents and offers its own products on its own behalf. The Buyer acknowledges that when purchasing products via MBM, he / she enters into a contractual relationship with a particular Buyer who presents and sells the product(s) ordered and that there is no legal relationship between the Buyer and MBM except by means of using the site.

Any claims that come up during purchasing a product from the Seller via MBM  are the full responsibility of the Buyer, in particular (but not exclusively):

– MBM is not responsible for the description, quality, safety, design, quantity, or delivery of the Product,

– MBM is no longer responsible for any rights or claims arising from any defects, warranties, claims, product replacements, repairs,

– MBM is not responsible for the fact that the product does infringe the copyright or other rights of third parties or that it is free from other legal offense.


We would be sad to see you go, but you – as a consumer or seller- have the right to cancel your account with MBM.

As a consumer you have the right to cancel a contract (order) at any time within fourteen days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the Products in accordance with seller’s returns policy.

To cancel a contract (order), you must inform the seller in writing and return the products to him/her immediately, in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take reasonable care of the products whilst they are in your possession.

You agree to notify us of any content which breaches these Terms and Conditions by e-mailing us at [email protected].

Termination By MBM. We may terminate or suspend your account (and any related accounts) and your access to the Services at any time, for any reason, and without advance notice. If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our Services, for example, to sell or buy on our website or mobile apps. MBM may refuse service to anyone, at any time, for any reason.

If you or MBM terminate your account, you may lose any information associated with your account, including Your Content.

We May Discontinue the Services. MBM reserves the right to change, suspend, or discontinue any of the Services at any time, for any reason. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.

Orders & Payment

All orders are subject to acceptance and availability. Unless otherwise marked, items on the website are in stock and available for delivery. Items or orders will be fulfilled via Seller’s location. All items are sold on the Seller’s product page. Your transaction is between you and the seller, MBM acts only as an agent arranging the transaction.

The Seller must receive payment of the whole of the price for the items (including shipping costs) that you order before your order can be accepted. Once payment has been received by the Seller we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form.

The seller reserves the right not to accept your order or to refuse to process a transaction at any time at its discretion.

Price and Payment

All prices are in EUR. The prices payable for the goods and/or services that you order are as marked in our website. If you fail at any time to pay any charges due in accordance with these terms and conditions the Seller may, in its discretion and without prejudice to its other rights, refuse to provide you with goods and/or services. He/she needs not provide you with advance notice in such circumstances.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation of sale.

We use PayPal to process payments through our website and do not make any representation or warranty with regard to their services.

Returns, Refunds & Cancellation

  • If you purchase an item you agree that payments made through our website are made at your own risk.

If you purchase an item from us then you have the right to cancel your order within 14 days of receiving the item. To do so, you must notify the seller via MadeByMe.store chat function within those 14 days. You will then be entitled to a full refund (including shipping costs) from the seller that will be paid as soon as possible, but in any event within a further 14 days following the receipt of the returned item(s).

  • If you cancel your order, Seller is obliged to return to you full payments paid under the Purchase Contract, in particular the purchase price including the delivery costs of the Products to you. This does not apply to additional costs if you have chosen a different type of delivery (expensive) offered by the Seller. (If the Buyer chose the most expensive way of delivery the Seller is obliged to pay back the cheapest delivery costs offered in the product box)
  • If you cancel your order, you must return any items to the seller immediately, in the same condition in which you received them. This will be at your own cost. If you return any items you will be responsible for any loss or damage to them in transit, and the seller reserves the right to charge you for any such loss or damage.
  • If the items were made to your specifications, or are clearly personalized, you will not have the right to cancel your order.
  • There is no cancellation in case of digital products.
  • If you are not happy with your purchase, simply contact the seller within 14 days of receiving the item and you will agree about the returns process. The process will depend on your location.
  • You must return the item(s) in the same condition in which you received them, with their original packaging. You are asked to take reasonable care with the items and in the case of an item with a hygiene seal, you are required not to remove the seal when examining the item.
  • A full refund excluding any applicable delivery costs will be processed within 14 days of us receiving the returned items.

Product return terms are governed by the provisions of Act no. 102/2014 Slovak Legislation on consumer protection in the sale of goods or the provision of services on the basis of a distance contract or other applicable rules according to the seller’s place of business.

  • You must request a return within 14 days of receiving your order. The Seller might give permission to exceed this delivery time in favour of the buyers.
  • All items must be sent back to our Sellers in the original packaging provided.
  • Items must not be soiled.
  • You cannot return items that have been made to order or customized for you.
  • Accepted returns will be credited to the original payment method by the Seller.


  • Ship the item back – in the way as was requested before – to the seller’s shipping address at your own expense. Please provide a reason where possible.
  • Pack your item(s) securely in the original materials (e.g. box, bags where provided) including the returns form you received from the Seller inside the package.
  • Once the Seller has received back the returned item(s), a refund will be issued to your original payment method or an exchange will be arranged as required. Please note refunds to credit/debit card can take up to 5 working days.


Delivery will be made as soon as possible after your order is accepted. However, please check the seller’s shipping conditions, since this may vary (shipping cost, delivery time, e.t.c.) in case of each case or product. The products are at your risk from the time your delivery is signed for.

International orders may be subject to the payment of import duties and taxes. You, as a Buyer, are responsible for payment of any such import duties and taxes.



All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof are the copyright of us or the seller. Any other use of materials on our site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited.


All trademarks, product names and company names or logos used in our site are our property or that of their respective owners. No permission is given by us in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder’s rights.

Events beyond our control

Even though, we do our best, things can go wrong. We shall have no liability to you for any failure to deliver goods and/or services you have ordered or any delay in doing so or for any damage or defect to services delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Exclusions and Limitations

You use our website at your own risk.

Though, we try to do our best to improve our services, but we are far from perfection. We are providing this site on an ‘as is’ basis and make no representations or warranties of any kind with respect to this site or its contents and disclaim all such representations and warranties.

We make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors.

We do not represent or warrant that access to our site, or any part of it will be uninterrupted, reliable or fault free.

We do not represent or warrant to you that our site or any of its contents will be accurate, complete, reliable or useful. We are not and cannot be responsible for content posted, transmitted or shared on our website.

We do not represent or warrant that:

  • any goods and/or services (whether or not provided by us) will be provided with due care and skill; or
  • any goods and/or services (whether or not provided by us) will be of merchantable quality or will be fit for any purpose (even if that purpose has been previously notified to us).

We make no representation or warranty that our site is safe to use. You agree to take a reasonable degree of caution in using our website.

To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of:

  • any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our site or any information on our site;
  • the unavailability of our site (or any part of it), or its services;
  • any delay in providing, or failure to provide or make available goods and/or services or any negligent provision of services;
  • any services not being of merchantable quality or fit for their intended purpose; or
  • any misrepresentation on or relating to our site, the services (other than a fraudulent misrepresentation made by us or on our behalf).

In no event shall we be liable for any damages and/or losses whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of our website, including without limitation, bodily injury, emotional distress, loss of data, loss of income or profits, damages for loss of or damage to property and/or any other damages resulting from use of our website.

You agree that each of these limitations is reasonable having regard to the nature of our site and in particular given that when you purchase goods and/or services through our site you will enter into a separate contract in each case.


You agree to indemnify and hold MBM harmless from all loss, liabilities, claims, demands and expenses (including reasonable legal fees) made by any third party that may arise from any breach of these Terms and Conditions by you or through a machine on which you access our website.

Waiver and Invalidity

Failure on our part to enforce any part of these Terms and Conditions will not be considered a waiver. Any amendment to or waiver of these Terms and Conditions must be made in writing and signed by us.

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

Complaints & Disputes

In the event of a complaint or dispute then you should raise the matter by emailing our team via mailto:[email protected] who will do their utmost to get this assisted quickly.

Governing Law, Disputes, You get us Sued

We hope this never happens, but if MBM gets sued because of something that you did, you agree to defend and indemnify us. That means you’ll defend MBM (including any of our employees) and hold us harmless from any legal claim or demand (including reasonable attorney’s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms&Conditions, or your account’s infringement of someone else’s rights.

The contract between us shall be governed by and interpreted in accordance with Slovakian Law and the Slovakian Courts shall have exclusive jurisdiction to resolve any disputes between us.

Arbitration: You and MBM agree that any dispute or claim arising from or relating to the Terms&Conditions shall be finally settled by final and binding arbitration administered by the Slovakian locally competent or the Slovakian Supreme Court.

Changes to the Terms

We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by doing one (or more) of the following: posting the changes through mail about the changes. That way you can decide whether you want to continue using our services. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the services following the changes constitutes your acceptance of the updated Terms.

Entire Agreement

These terms and conditions, together with our current website prices, contact details and privacy policy set out the whole of our agreement relating to the supply of the goods to you by us on behalf of the seller. No verbal statements should be understood as a variation of these terms and conditions or a representation about the nature or quality of any services offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

We do not separately file the individual agreements entered into by customers when they purchase from www.madebyme.store. You can access our terms and conditions www.madebyme.store.


Data Protection

Privacy (data collection) and Cookies

This is the privacy and cookies policy for the website www.madebyme.store (the “Website”). We are committed to protecting your information and respecting your privacy. By using our Website, you accept that this privacy and cookies policy applies to you under our Terms & Conditions and consent to our use of cookies. Please read it carefully.

If we change our privacy and cookies policy, we will post any changes on this page and, where necessary, inform you by e-mail.

For the purposes of the Data Protection, we are the “data controller” and are responsible for this privacy and cookies policy and the handling of your data. We are a registered company, SK 46 448 772.

Data we collect and store

We use many technologies to understand how you use MadeByMe in order to improve our services to you, so we may ourselves, collect, store and process the following data, which you give us directly when you interact with the Website: contact data (e.g. name, address, city, postcode, telephone number, email address), user identification data (e.g. IP address, login information, browser type and version, time zone setting, browser plug-in types, operating system and version) and user behavior data (e.g. URL clickstreams, page response times, download errors, page visit lengths, page interaction data). This happens, e.g., when you create an account, communicate social media function, correspond with us, or make any transactions with us. The collection of this data is sometimes automatic.

By using MadeByMe, you consent to us using cookies and similar tracking technologies in the ways described on this page.


Data third parties collect

Some third party service providers we use may collect your data. We include, below, details on the relevant data collected, the purposes for which such data is collected and any third party providers we use that collect such data.


Google Analytics. This is a web analytics service, which allows us to track the use of the Website, prepare reports on user activity and share them with other Google services (service provider – Google Inc.; place of processing – USA; privacy policyopt-out.


PayPal. This service processes payments for us (service provider – PayPal, Inc.; place of processing – USA; privacy policy.


We use cookies to store and collect information regarding your use of our Website. By using cookies it helps us understand how the apps are functioning, so we are able to improve our services, to help you with the relevant content to you. Some of them are the vital for us to function properly.

This is a small data file sent from a server to your web browser or mobile device that is stored in your browser cache or mobile device. This data can be retrieved, You can configure your browser’s settings to reflect your preference to accept or reject cookies. To find out more, visit www.allaboutcookies.org.

Cookies may be either “persistent” cookies or “session” cookies.

Session cookies allow customers to carry information across website pages, without requiring those customers to re-enter that information. These cookies delete themselves automatically when you leave a website and go to another website, or when you shut down your browser.

Persistent cookies means it remembers certain information about your preferences for viewing the site, and allows the Website to recognize you each time you return. Persistent cookies are stored on your browser cache or mobile device until you choose to delete them. These cookies stay on your computer until you manually delete them.

Our Website uses both cookies to help us personalize your experience on the Website.

Strictly necessary cookies: These are cookies that are required for the operation of the Website.

Analytical/performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it.

Functionality cookies. These are used to recognize you when you return to the Website. This enables us to personalize our content to your interest.

Marketing/advertising. Again the data gathered helps us to personalize our content to your interest.

Unless you adjust your browser settings to refuse cookies, our system will issue cookies as soon you visit our site. You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. For more information on how to control your cookie and browser settings, or on how to delete cookies on your hard drive, please visit www.allaboutcookies.org.

You may opt-out using cookies in the European Union: http://www.youronlinechoices.eu, in the US: http://preferences-mgr.truste.com/ , Google Analytics: https://tools.google.com/dlpage/gaoptout.

If you have any concerns or questions, please email us at [email protected].

Where we store your data?

The personal data we collect is processed at Bratislava in MySql database on our server. As part of the services offered to you through our website. By submitting your personal data, you agree to this transfer, storing or processing by us.

How your data is used?

We may use your data for marketing purposes, improving your experience of the Website, helping us to deliver our services to you better. 

Your rights

You may choose not to provide us with personal data and you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to use the website and browse its pages. However, we may not be able to process transactions without personal data. You can ask us not to use your data for marketing by contacting us at any time at [email protected].


You have a right of access to the personal information we hold about you. If you wish to exercise this right, please send a request in writing to: [email protected] More details concerning the collection or processing of your data may be requested from us at any time.


Current legislation is applied here as Act of no. 122/2013 about Personal Data Protection as amended.

The security of your data

We take your privacy seriously and have implemented this privacy and cookies policy to help keep your personal and financial information secure. Unfortunately, no data transmission is guaranteed to be 100% secure, and we cannot guarantee the security of information you transmit to or from our website or through the use of our services, and you provide this information at your own risk.

The Business cannot be held liable for theft, loss or unauthorized access, interception or damage to your data. You acknowledge that you understand these risks. Where we have given you a password, you are responsible for keeping such a password confidential. We ask that you do not share any password with anyone. If you believe your privacy has been violated, please contact us immediately on mail to [email protected]


Acceptance of personal data processing

Personal Data is processed by the Website according to the current legislation Act no. 122/2013 about Personal Data Protection.

Users agree to give right to the Website under this  Act to use their personal data and information used during registration and order process via fulfilling forms of Purchase Agreement and the electronic orders, shipment and payment process, and for marketing purposes.

The users agree that the Website will provide all necessary information of Buyers to Sellers to be able to carry out their orders and actions according to the Purchase Agreement.

For vendors


MadeByMe’s Terms&Conditions require all account owners or account managers to be at least 18 years of age.

Payments Policy

This policy is a part of our Terms&Conditons developed specially for our sellers. By using the MadeByMe you’re agreeing to this policy and our Terms&Conditons.

  1. Accepting These Terms
    2. Payment method
    3. Third-Party Services
    4. MadeByMe’s Rights and Responsibilities
    5. Seller’s Rights and Responsibilities
    6. Payments and Fees
  2. Intellectual Property
  3. Prohibited Policy
  4. Shipping Policy

1. Accepting These Terms

This document (the MadeByMe Seller Policy or the “Policy,” for short) sets out your rights and responsibilities when you use MadeByMe’s services, so please read it carefully.

The Policy is a legally binding contract between you and MadeByMe.

2. Payment method

All sellers on MadeByMe are to use and accept payment by PayPal. This is a safe way of payments for both parties. So please use your PayPal account or open an account when registering at us.

3. Third-Party Services

MadeByMe partnership with PayPal as a licensed payment processors makes able to facilitate card payments and other payments and the disbursement of funds to sellers. Processing time for your payment will vary based on the country in which you’re located.

MadeByMe may share your personal or transactional information with those third-party service providers when it’s necessary to process payments.

By using a third-party service, you may also be subject to an agreement with the third-party. PayPal is a third-party service provided by PayPal Holdings, Inc. and is subject to the PayPal User Agreement.

If MadeByMe receives notice that your shop’s content or activity violates a third party’s service agreement, we may at our sole discretion take action against your account to comply with their policies. Such actions may include canceling a transaction, disabling listings from your shop, suspending your selling privileges.

For sellers accepting standalone PayPal, you will receive funds from PayPal purchases directly into your PayPal account. Sellers who accept standalone PayPal will pay PayPal fees. Orders paid through standalone PayPal.

4. MadeByMe’s Rights and Responsibilities

All transactions are between sellers and buyers, any false a maleficient payment is an issue to be solved by them.

In the event that a buyer does not make payment for the purchase of a legitimate item sold (e.g., where the buyer used a stolen or unauthorized credit card). However, we are at your help, in case of any dispute please contact us via [email protected].

5. Seller’s Rights and Responsibilities

Sellers on MadeByMe are to be used PayPal, therefore they are kindly asked to open an account using their services.Sellers must provide accurate personal information as requested during registration, and are responsible for maintaining and updating that information as necessary.

Seller is an authorized person to sell products on MadeByMe. However, the seller must comply his obligation to the Buyers and public authoritties during the sales process.

The Seller must indicate all her/his own sale process and necessary information (in particular shipping method and delivery time, warranty and return process and all necessary data the seller needs to carry out purchase request) in her/his profile.

Sellers will not impersonate any person or use a name he or she is not legally authorized to use.


Disputes. Sellers agree to resolve any disputes directly with a buyer or with the assistance of the MadeByMe, and in accordance with our Seller Policy and Terms&Conditions.

 Communications. We will inform sellers of each transaction by email or through MadeByMe’s Conversations tool.

 Refunds. Any refunds paid by seller to cover fees (to be paid to MadeByMe – see par.6.) will be deducted from the seller’s payment account balance of the coming month.

The Seller is obliged to fulfill all her/his obligations to the Buyers and general binding legal regulations during the sale process under this contract. The Seller is fully responsible in particular:

  • comply with the law of Trade Act no. 455/1991 (Slovak Legislation), or any other applicable regulations based on the seller’s place of business, as well as for the fulfillment of any tax liability of the Seller,
  • proper fulfillment of the information and other obligations to Buyers arising from Act no. 250/2007 (Slovak Legislation) on Consumer Protection and Act no.102/2014 (Slovak Legislation) on the protection of the consumer by selling goods, or the provision of services under a distance contract, or other applicable rules according to the seat of the seller,
  • if precious metals are used in the production of the Products, the Seller is obliged to fulfill the obligations pursuant to the Punctuation Act no. 94/2013 (Slovak Legislation) or other applicable regulations based on the seller’s seat,
  • complying with the provisions of the Copyright and Intellectual Property Rights Regulations and is particularly responsible for the fact that Products offered for sale through MadeByMe do not unduly infringe copyright and industrial rights.

6. Payments and Fees

Sellers are to be charged for using MadeByMe’s services.

By opening a MadeByMe shop, you’re agreeing to this policy and our Terms&Conditions.

MadeByMe charges a transaction fee (the “Payment Fee”) for processing each transaction through MadeByMe. The payment fee amount will be assessed on the order amount (just the sold product or service), including shipping costs. Payment request of each actual month from MadeByMe will be sent to Sellers till 5th of the next month. You are responsible for paying your bill in full within 15 days of the date of the invoice, or the account will be considered past due. Sellers may pay their MadeByMe bill manually by credit card, debit card or PayPal to

Madebyme paypal account: [email protected], or

directly to Madebyme’s bank account, IBAN: SK5311000000002936189.

For non-EU sellers furthur information: Tatrabank a.s., SWIFT code: TATRSKBX, Owner: Zsuzsanna Szilagyi.

 Fee’s upon seller’s revenue

Monthly turnover in EUR of the sellerFee to be paid in %
no limits5 %

Payments: at the beginning of each month you will be able to withdraw you income to your paypal account. You are able to set the dates and minimum amounts. so the system will automatically transfers your income to your account.

Currency Conversion

All fees that appear on your MadeByMe bill are in EURs.

Fee Avoidance

Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by MadeByMe. This includes, for example, encouraging buyers to purchase an item in your MadeByMe shop through another venue. The price stated in each description must be an accurate representation of the sale. Sellers may not charge excessive shipping fees. Sellers may not alter the item’s price after a sale for the purpose of avoiding MadeByMe transaction fees, misrepresent the item’s location, or use another user’s account without permission.

 7. Intellectual Property Policy

As a venue for artists, designers, and makers, MadeByMe takes intellectual property rights very seriously. We comply with intellectual property laws and industry best practices in order to maintain the integrity of our creative marketplace.


Please inform us immediately if you have noticed copyright infringement submitted against you via [email protected]

8. Prohibited Items Policy

Due to common sense pilososphy, or just because we simply think it is not right, here is a list of prohibited items that we would not want to see on our website among products.

This policy is a part of our Terms&Conditions. By opening a MadeByMe shop, you’re agreeing to this policy and our Terms&Conditions.

  • drugs (not even medical), alcohol, tobacco
  • pornography content
  • hate or violent items
  • illegal or dangerous itemy
  • animal items.

 9. Shipping Policy

 Shipping Your Items

Sellers are responsible for shipping their sold items to buyers. Please keep in mind that you are ultimately responsible for making sure that your buyers receive the item(s) they purchased from your shop.

By selling on MadeByMe, you agree to:

  1. Provide an accurate “ships from” address.
    2. Specify your exact shipping costs.
    3. Ship items promptly after they are sold. Prompt shipping means that you ship each item within 14 days of purchase, unless you specify otherwise, or to a different shipping period with the buyer.
  2. Shipping to the wrong address is likely to result in a non-delivery case, so make sure to ship to the address listed.
    5. Mark the order as shippedwhen you ship it. Please mark an order as shipped after you actually have shipped it. When you mark an order as shipped, the buyer will receive a notification. To help the customer about its order you can add shipping code and addtional information.
    6. Try to charge a fair amount for shipping.

In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. Valid proof of shipping must show that the item actually was shipped and that it was sent to the address provided on MadeByMe. If a buyer does not receive their order, they may file a case against your shop.

 Shipping Insurance

Though it is up to you, please consider to use shipping insurance, this protects you in case of loss of goods.