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GENERAL TERMS & CONDITIONS
This website is operated by Zsuzsanna Szilagyi – a registered company no. SK 46 448 772.
Our postal address is: 81105 Bratislava, Kycerskeho 2. Slovakia.
Content you post on our website is your content. You are responsible for it. You can post it, cancel it, change it. Though we do not claim any ownership to your content, you give us the permission to use it to help MBM function and grow.
By providing us with your details to make a purchase you understand and agree that:
Reporting Unauthorized Content.
MBM has great respect for intellectual property rights, and is committed to follow appropriate legal procedures to remove infringing content from the site. If Your Content infringes another person’s intellectual property, we will remove it if we receive proper notice. We’ll inform you if that happens.
Inappropriate, False, or Misleading Content.
This should be common sense, but there are certain types of content we don’t want posted on MBM’s Services (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, or otherwise offensive or in violation of our Terms&Conditions.
Items You Purchase. You understand that MBM does not manufacture, store, or inspect any of the items sold through our site. We provide the venue; the items in our marketplaces are produced, listed, and sold directly by independent sellers, so MBM cannot and does not make any warranties about their quality, safety, or even their legality. Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release MBM from any claims related to items sold through our site, including for defective items, misrepresentations by sellers, or items that caused physical injury (like product liability claims).
MBM is not the Seller’s representative, Seller presents and offers its own products on its own behalf. The Buyer acknowledges that when purchasing products via MBM, he / she enters into a contractual relationship with a particular Buyer who presents and sells the product(s) ordered and that there is no legal relationship between the Buyer and MBM except by means of using the site.
Any claims that come up during purchasing a product from the Seller via MBM are the full responsibility of the Buyer, in particular (but not exclusively):
– MBM is not responsible for the description, quality, safety, design, quantity, or delivery of the Product,
– MBM is no longer responsible for any rights or claims arising from any defects, warranties, claims, product replacements, repairs,
– MBM is not responsible for the fact that the product does infringe the copyright or other rights of third parties or that it is free from other legal offense.
We would be sad to see you go, but you – as a consumer or seller- have the right to cancel your account with MBM.
As a consumer you have the right to cancel a contract (order) at any time within fourteen days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the Products in accordance with seller’s returns policy.
To cancel a contract (order), you must inform the seller in writing and return the products to him/her immediately, in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take reasonable care of the products whilst they are in your possession.
You agree to notify us of any content which breaches these Terms and Conditions by e-mailing us at [email protected].
Termination By MBM. We may terminate or suspend your account (and any related accounts) and your access to the Services at any time, for any reason, and without advance notice. If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our Services, for example, to sell or buy on our website or mobile apps. MBM may refuse service to anyone, at any time, for any reason.
If you or MBM terminate your account, you may lose any information associated with your account, including Your Content.
We May Discontinue the Services. MBM reserves the right to change, suspend, or discontinue any of the Services at any time, for any reason. We will not be liable to you for the effect that any changes to the Services may have on you, including your income or your ability to generate revenue through the Services.
Orders & Payment
All orders are subject to acceptance and availability. Unless otherwise marked, items on the website are in stock and available for delivery. Items or orders will be fulfilled via Seller’s location. All items are sold on the Seller’s product page. Your transaction is between you and the seller, MBM acts only as an agent arranging the transaction.
The Seller must receive payment of the whole of the price for the items (including shipping costs) that you order before your order can be accepted. Once payment has been received by the Seller we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form.
The seller reserves the right not to accept your order or to refuse to process a transaction at any time at its discretion.
Price and Payment
All prices are in EUR. The prices payable for the goods and/or services that you order are as marked in our website. If you fail at any time to pay any charges due in accordance with these terms and conditions the Seller may, in its discretion and without prejudice to its other rights, refuse to provide you with goods and/or services. He/she needs not provide you with advance notice in such circumstances.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation of sale.
We use PayPal to process payments through our website and do not make any representation or warranty with regard to their services.
Returns, Refunds & Cancellation
If you purchase an item from us then you have the right to cancel your order within 14 days of receiving the item. To do so, you must notify the seller via MadeByMe.store chat function within those 14 days. You will then be entitled to a full refund (including shipping costs) from the seller that will be paid as soon as possible, but in any event within a further 14 days following the receipt of the returned item(s).
Product return terms are governed by the provisions of Act no. 102/2014 Slovak Legislation on consumer protection in the sale of goods or the provision of services on the basis of a distance contract or other applicable rules according to the seller’s place of business.
HOW TO RETURN SOMETHING
Delivery will be made as soon as possible after your order is accepted. However, please check the seller’s shipping conditions, since this may vary (shipping cost, delivery time, e.t.c.) in case of each case or product. The products are at your risk from the time your delivery is signed for.
International orders may be subject to the payment of import duties and taxes. You, as a Buyer, are responsible for payment of any such import duties and taxes.
All rights in the design, text, graphics and other material on our site and the selection or arrangement thereof are the copyright of us or the seller. Any other use of materials on our site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited.
All trademarks, product names and company names or logos used in our site are our property or that of their respective owners. No permission is given by us in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder’s rights.
Events beyond our control
Even though, we do our best, things can go wrong. We shall have no liability to you for any failure to deliver goods and/or services you have ordered or any delay in doing so or for any damage or defect to services delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Exclusions and Limitations
You use our website at your own risk.
Though, we try to do our best to improve our services, but we are far from perfection. We are providing this site on an ‘as is’ basis and make no representations or warranties of any kind with respect to this site or its contents and disclaim all such representations and warranties.
We make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors.
We do not represent or warrant that access to our site, or any part of it will be uninterrupted, reliable or fault free.
We do not represent or warrant to you that our site or any of its contents will be accurate, complete, reliable or useful. We are not and cannot be responsible for content posted, transmitted or shared on our website.
We do not represent or warrant that:
We make no representation or warranty that our site is safe to use. You agree to take a reasonable degree of caution in using our website.
To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of:
In no event shall we be liable for any damages and/or losses whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of our website, including without limitation, bodily injury, emotional distress, loss of data, loss of income or profits, damages for loss of or damage to property and/or any other damages resulting from use of our website.
You agree that each of these limitations is reasonable having regard to the nature of our site and in particular given that when you purchase goods and/or services through our site you will enter into a separate contract in each case.
You agree to indemnify and hold MBM harmless from all loss, liabilities, claims, demands and expenses (including reasonable legal fees) made by any third party that may arise from any breach of these Terms and Conditions by you or through a machine on which you access our website.
Waiver and Invalidity
Failure on our part to enforce any part of these Terms and Conditions will not be considered a waiver. Any amendment to or waiver of these Terms and Conditions must be made in writing and signed by us.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Complaints & Disputes
In the event of a complaint or dispute then you should raise the matter by emailing our team via mailto:[email protected] who will do their utmost to get this assisted quickly.
Governing Law, Disputes, You get us Sued
We hope this never happens, but if MBM gets sued because of something that you did, you agree to defend and indemnify us. That means you’ll defend MBM (including any of our employees) and hold us harmless from any legal claim or demand (including reasonable attorney’s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms&Conditions, or your account’s infringement of someone else’s rights.
The contract between us shall be governed by and interpreted in accordance with Slovakian Law and the Slovakian Courts shall have exclusive jurisdiction to resolve any disputes between us.
Arbitration: You and MBM agree that any dispute or claim arising from or relating to the Terms&Conditions shall be finally settled by final and binding arbitration administered by the Slovakian locally competent or the Slovakian Supreme Court.
We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by doing one (or more) of the following: posting the changes through mail about the changes. That way you can decide whether you want to continue using our services. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the services following the changes constitutes your acceptance of the updated Terms.
We do not separately file the individual agreements entered into by customers when they purchase from www.madebyme.store. You can access our terms and conditions www.madebyme.store.
Privacy (data collection) and Cookies
If we change our privacy and cookies policy, we will post any changes on this page and, where necessary, inform you by e-mail.
For the purposes of the Data Protection, we are the “data controller” and are responsible for this privacy and cookies policy and the handling of your data. We are a registered company, SK 46 448 772.
Data we collect and store
We use many technologies to understand how you use MadeByMe in order to improve our services to you, so we may ourselves, collect, store and process the following data, which you give us directly when you interact with the Website: contact data (e.g. name, address, city, postcode, telephone number, email address), user identification data (e.g. IP address, login information, browser type and version, time zone setting, browser plug-in types, operating system and version) and user behavior data (e.g. URL clickstreams, page response times, download errors, page visit lengths, page interaction data). This happens, e.g., when you create an account, communicate social media function, correspond with us, or make any transactions with us. The collection of this data is sometimes automatic.
By using MadeByMe, you consent to us using cookies and similar tracking technologies in the ways described on this page.
Data third parties collect
Some third party service providers we use may collect your data. We include, below, details on the relevant data collected, the purposes for which such data is collected and any third party providers we use that collect such data.
This is a small data file sent from a server to your web browser or mobile device that is stored in your browser cache or mobile device. This data can be retrieved, You can configure your browser’s settings to reflect your preference to accept or reject cookies. To find out more, visit www.allaboutcookies.org.
Cookies may be either “persistent” cookies or “session” cookies.
Session cookies allow customers to carry information across website pages, without requiring those customers to re-enter that information. These cookies delete themselves automatically when you leave a website and go to another website, or when you shut down your browser.
Persistent cookies means it remembers certain information about your preferences for viewing the site, and allows the Website to recognize you each time you return. Persistent cookies are stored on your browser cache or mobile device until you choose to delete them. These cookies stay on your computer until you manually delete them.
Our Website uses both cookies to help us personalize your experience on the Website.
Strictly necessary cookies: These are cookies that are required for the operation of the Website.
Analytical/performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it.
Functionality cookies. These are used to recognize you when you return to the Website. This enables us to personalize our content to your interest.
Marketing/advertising. Again the data gathered helps us to personalize our content to your interest.
If you have any concerns or questions, please email us at [email protected].
Where we store your data?
The personal data we collect is processed at Bratislava in MySql database on our server. As part of the services offered to you through our website. By submitting your personal data, you agree to this transfer, storing or processing by us.
How your data is used?
We may use your data for marketing purposes, improving your experience of the Website, helping us to deliver our services to you better.
You may choose not to provide us with personal data and you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to use the website and browse its pages. However, we may not be able to process transactions without personal data. You can ask us not to use your data for marketing by contacting us at any time at [email protected].
You have a right of access to the personal information we hold about you. If you wish to exercise this right, please send a request in writing to: [email protected] More details concerning the collection or processing of your data may be requested from us at any time.
Current legislation is applied here as Act of no. 122/2013 about Personal Data Protection as amended.
The security of your data
We take your privacy seriously and have implemented this privacy and cookies policy to help keep your personal and financial information secure. Unfortunately, no data transmission is guaranteed to be 100% secure, and we cannot guarantee the security of information you transmit to or from our website or through the use of our services, and you provide this information at your own risk.
The Business cannot be held liable for theft, loss or unauthorized access, interception or damage to your data. You acknowledge that you understand these risks. Where we have given you a password, you are responsible for keeping such a password confidential. We ask that you do not share any password with anyone. If you believe your privacy has been violated, please contact us immediately on mail to [email protected]
Acceptance of personal data processing
Personal Data is processed by the Website according to the current legislation Act no. 122/2013 about Personal Data Protection.
Users agree to give right to the Website under this Act to use their personal data and information used during registration and order process via fulfilling forms of Purchase Agreement and the electronic orders, shipment and payment process, and for marketing purposes.
The users agree that the Website will provide all necessary information of Buyers to Sellers to be able to carry out their orders and actions according to the Purchase Agreement.
This policy is a part of our Terms&Conditons developed specially for our sellers. By using the MadeByMe you’re agreeing to this policy and our Terms&Conditons.
1. Accepting These Terms
This document (the MadeByMe Seller Policy or the “Policy,” for short) sets out your rights and responsibilities when you use MadeByMe’s services, so please read it carefully.
The Policy is a legally binding contract between you and MadeByMe.
All sellers on MadeByMe are to use and accept payment by PayPal. This is a safe way of payments for both parties. So please use your PayPal account or open an account when registering at us.
MadeByMe partnership with PayPal as a licensed payment processors makes able to facilitate card payments and other payments and the disbursement of funds to sellers. Processing time for your payment will vary based on the country in which you’re located.
MadeByMe may share your personal or transactional information with those third-party service providers when it’s necessary to process payments.
By using a third-party service, you may also be subject to an agreement with the third-party. PayPal is a third-party service provided by PayPal Holdings, Inc. and is subject to the PayPal User Agreement.
If MadeByMe receives notice that your shop’s content or activity violates a third party’s service agreement, we may at our sole discretion take action against your account to comply with their policies. Such actions may include canceling a transaction, disabling listings from your shop, suspending your selling privileges.
For sellers accepting standalone PayPal, you will receive funds from PayPal purchases directly into your PayPal account. Sellers who accept standalone PayPal will pay PayPal fees. Orders paid through standalone PayPal.
All transactions are between sellers and buyers, any false a maleficient payment is an issue to be solved by them.
In the event that a buyer does not make payment for the purchase of a legitimate item sold (e.g., where the buyer used a stolen or unauthorized credit card). However, we are at your help, in case of any dispute please contact us via [email protected].
Sellers on MadeByMe are to be used PayPal, therefore they are kindly asked to open an account using their services.Sellers must provide accurate personal information as requested during registration, and are responsible for maintaining and updating that information as necessary.
Seller is an authorized person to sell products on MadeByMe. However, the seller must comply his obligation to the Buyers and public authoritties during the sales process.
The Seller must indicate all her/his own sale process and necessary information (in particular shipping method and delivery time, warranty and return process and all necessary data the seller needs to carry out purchase request) in her/his profile.
Sellers will not impersonate any person or use a name he or she is not legally authorized to use.
Disputes. Sellers agree to resolve any disputes directly with a buyer or with the assistance of the MadeByMe, and in accordance with our Seller Policy and Terms&Conditions.
Communications. We will inform sellers of each transaction by email or through MadeByMe’s Conversations tool.
Refunds. Any refunds paid by seller to cover fees (to be paid to MadeByMe – see par.6.) will be deducted from the seller’s payment account balance of the coming month.
The Seller is obliged to fulfill all her/his obligations to the Buyers and general binding legal regulations during the sale process under this contract. The Seller is fully responsible in particular:
Sellers are to be charged for using MadeByMe’s services.
By opening a MadeByMe shop, you’re agreeing to this policy and our Terms&Conditions.
MadeByMe charges a transaction fee (the “Payment Fee”) for processing each transaction through MadeByMe. The payment fee amount will be assessed on the order amount (just the sold product or service), including shipping costs. Payment request of each actual month from MadeByMe will be sent to Sellers till 5th of the next month. You are responsible for paying your bill in full within 15 days of the date of the invoice, or the account will be considered past due. Sellers may pay their MadeByMe bill manually by credit card, debit card or PayPal to
Madebyme paypal account: [email protected], or
directly to Madebyme’s bank account, IBAN: SK5311000000002936189.
For non-EU sellers furthur information: Tatrabank a.s., SWIFT code: TATRSKBX, Owner: Zsuzsanna Szilagyi.
Fee’s upon seller’s revenue
|Monthly turnover in EUR of the seller||Fee to be paid in %|
|no limits||5 %|
All fees that appear on your MadeByMe bill are in EURs.
Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by MadeByMe. This includes, for example, encouraging buyers to purchase an item in your MadeByMe shop through another venue. The price stated in each description must be an accurate representation of the sale. Sellers may not charge excessive shipping fees. Sellers may not alter the item’s price after a sale for the purpose of avoiding MadeByMe transaction fees, misrepresent the item’s location, or use another user’s account without permission.
As a venue for artists, designers, and makers, MadeByMe takes intellectual property rights very seriously. We comply with intellectual property laws and industry best practices in order to maintain the integrity of our creative marketplace.
Please inform us immediately if you have noticed copyright infringement submitted against you via [email protected]
Due to common sense pilososphy, or just because we simply think it is not right, here is a list of prohibited items that we would not want to see on our website among products.
This policy is a part of our Terms&Conditions. By opening a MadeByMe shop, you’re agreeing to this policy and our Terms&Conditions.
Shipping Your Items
Sellers are responsible for shipping their sold items to buyers. Please keep in mind that you are ultimately responsible for making sure that your buyers receive the item(s) they purchased from your shop.
By selling on MadeByMe, you agree to:
In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. Valid proof of shipping must show that the item actually was shipped and that it was sent to the address provided on MadeByMe. If a buyer does not receive their order, they may file a case against your shop.
Though it is up to you, please consider to use shipping insurance, this protects you in case of loss of goods.